Privacy Policy

Privacy Policy

*Last updated: August 2026.* All Things Dog Limited (**we**, **us**) operates allthingsdog.nz. This policy explains what personal information we collect, why, and what you can do about it. We handle personal information in accordance with the New Zealand Privacy Act 2020.

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## What we collect - **Account details** – your name, email address and password (stored only as a cryptographic hash) when you create an account. - **Partner information** – business details, documentation, references and premises information supplied during certification. - **Listings and content** – anything you publish on the site, including profiles, products, notice board comments and enquiry messages. - **Enquiries** – the name, email, phone number and message you send through a contact form on this site. - **Usage information** – pages visited and actions taken, used to keep the service working and to improve it. ## How we use it We use personal information to run your account, assess and publish certifications, operate the directory and marketplace, respond to your enquiries, prevent fraud and misuse, and meet our legal obligations. We do not sell personal information. ## Who we share it with - **Publicly** – the parts of a partner profile or listing you choose to publish, and notice board entries, are visible to anyone. - **Service providers** – hosting, payment and email providers who process information on our behalf under confidentiality obligations. - **Where required by law** – if we are legally obliged to disclose it, or where disclosure is necessary to prevent serious harm. ## Storage and security Information is stored on servers operated by our hosting providers and protected by access controls, encryption in transit and hashed credentials. No system is perfect; if a breach occurs that is likely to cause serious harm, we will notify affected people and the Privacy Commissioner as required. ## How long we keep it Account and certification records are kept while the account is active and for seven years afterwards, so that certification decisions remain auditable. Enquiry messages are kept for two years. You can ask us to delete information sooner where we are not required to retain it. ## Your rights You may ask for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Write to us using the contact form and we will respond within 20 working days. ## Cookies We use a cookie to keep you signed in, and local storage to remember your shopping cart. These are required for the site to work; we do not use advertising cookies that follow you across other websites. ## Changes If we change this policy we will update the date at the top of this page, and tell account holders directly where the change is significant.

Questions about your information?

Ask us – we'd rather explain it than have you guess.

Frequently asked questions

What can I use All Things Dog for?

All Things Dog provides public directories for dog breeders and dog care services, dog-friendly places, ancestry records, a marketplace, and community notices. The information shown is the information currently published on the site.

Can I browse All Things Dog without an account?

Visitors can browse the public directories and published pages without signing in. An account is required for actions that the site protects, such as account-based marketplace or partner features.

How current is information on a public listing?

A public listing shows information that is currently published and eligible to appear on All Things Dog. Listings, availability, prices, and provider details can change, so confirm important details directly with the relevant provider or seller.

What does a certified partner listing mean?

Certified is a status used by All Things Dog for an eligible partner profile. The site's partner process describes an assessment that includes documentation, references, and premises before a listing goes live. It is a directory status, not a promise about a particular outcome, and visitors should make their own checks before engaging a provider.

How do I contact a breeder or service provider?

Open the public partner profile and use the website or booking link shown there, when one is available. All Things Dog does not provide the listed service, so confirm availability, pricing, and suitability directly with the provider.

How can a business apply to become a partner?

Businesses can start from the Become a Partner page. The site describes an application and assessment process; a profile is not the same as an approval, and the current status shown on the site is the source of truth.

How can I find a dog-friendly place?

Use the Dog-Friendly Places directory to search published places and filter the results by the options available on that page. Check the individual listing and contact the place directly for its current dog policy and availability.

What information does an ancestry record show?

A public ancestry record is shown when it has a registered name and breed. It may also show published details such as sex, date of birth, photographs and recorded parentage. These relationships are registry information, not DNA confirmation. DNA verification is coming soon; public DNA results are not yet available.

What does Find My Puppy do?

Find My Puppy is a guided search that uses the choices you provide to show matching available puppies and upcoming litters from published breeder information. Results depend on the current listings and are not a guarantee that a puppy is available or suitable.

Can I buy a product through the marketplace?

An active product listing can be added to the cart and taken through checkout when the product, seller, price, and stock checks pass. Prices and stock can change, and the checkout result is the confirmation of whether an order can be completed.

What is the Notice Board for?

The Notice Board publishes partner applications currently under certification review so members of the public and industry peers can raise a concern through the site's contest process. A notice is part of that review process; it is not a finding that a concern is valid.

Can a business advertise on All Things Dog?

The Advertise page describes the available advertising placements and enquiry process. Advertising is separate from certification and does not change the published status of a directory listing.